I believe in keeping things clear and simple. In creating sacred spaces together, it’s important to have some gentle guidelines in place. These help ensure everyone gets what they need while enabling me to run a sustainable practice. Here’s what you need to know:

Booking

All bookings should be made by contacting Kim via the website www.kimhayman.co.uk, by emailing hello@kimhayman.co.uk or call/text/WhatsApp 07923007013.

When purchasing a Pregnancy Four-Class Pass please let Kim know which dates you will be attending. The pass can be used within 60 days of purchase

Paying

Please pay via BACS or cash ahead of the class rather than afterwards. If you are booking a Monthly Four-Class Pass or The Thursday Double please pay the amount in full before attending the first class. Your space is guaranteed once payment has been sent.

Cancelling

Please cancel your spot by contacting Kim directly over the phone, call/text/WhatsApp 07923007013. 

If you have purchased a Monthly Four-Class Pass or The Thursday Double and cancel before 24 hours of the class starting you can swap your space once to another class within the same month. Your space cannot be rolled over to another month.

If you have purchased a Pregnancy Four-Class Pass and cancel before 24 hours of the class starting you can roll your space over to another class within 60 days of purchase. Your space cannot be rolled over twice.

If you purchase a space at the Drop In price and cancel at any point you will not qualify for a refund or swap.

If you have booked a Monthly Four-Class Pass, The Thursday Double or a Pregnancy Four-Class Pass and cancel within 24 hours of the class starting you will not qualify for a refund or swap.

Regarding Pregnancy Yoga, if your baby comes earlier than the estimated due date and you have paid for classes, you will qualify for a refund or you can keep it as credit to use with Kim at a later date.

If Kim cancels a class you can swap to another class offered or take a full refund.

Arriving

Please arrive five minutes before the class start time which will give you plenty of time to pay, roll out your mat, catch up with your community and settle into the space. This will minimise disruption so the class can start on time. Doors are locked in all venues before the start of each class.

By booking and paying for a class you are agreeing to these policies.

It truly is a pleasure to guide you in your practice and I deeply appreciate your ongoing support of my small local business.